Telecommunications -IT & Mobile Support Technician

US Embassy Nepal

The mission of the U.S. Embassy in Nepal is to assist Nepal’s development as a peaceful, prosperous, and democratic nation that contributes positively to regional stability.  In pursuit of this goal, the United States encourages multi-party democracy, including respect for human rights and the rule of law, and sustainable, market-oriented, and private-sector-led economic development.  In addition, the Embassy seeks Nepal’s…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary 848525 / Monthly
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    Job Level : Mid-Level
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    Job Experience : 3+ years
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    Job Category IT and ICT Engineering
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    Job Qualification : Related Field
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    Posted Date : Feb 28, 2022

Job Description

Announcement Number:Kathmandu-2022-008
Hiring Agency:Embassy Kathmandu
Position Title:Telecommunications Technician (IT and Mobile Support Technician)- All Interested Applicants
Open Period:02/25/2022 – 03/11/2022Format MM/DD/YYYY
Vacancy Time Zone:GMT+5.75
Series/Grade:LE – 0615 6
Salary:NPR ₨848,525
Work Schedule:Full-time – 40 hours per week
Promotion Potential:LE-6
Duty Location(s):1 Vacancy in

Kathmandu, NP
Telework Eligible:No
For More Info:
Human Resources Section
977-423-4000
Recruitktm1@state.gov

Overview

Hiring Path:
• Open to the public

Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources

For applicants who are USEFMs, the final grade/step for this position will be determined by Washington DC. The proposed grade is FP-8.

Security Clearance Required:Public Trust – Background Investigation
Appointment Type:Permanent
Appointment Type Details:Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The U.S. Mission in Kathmandu, Nepal is seeking eligible and qualified applicants for the position of Telecommunications Technician (IT and Mobile Support Technician). This vacancy is open to all interested applicants.

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:No
Relocation Expenses Reimbursed:No
Travel Required:Not Required

Duties

Under the supervision of the Computer Management Specialist, the incumbent serves as the dedicated technician in the specialized area of mobile, virtual and telepresence technology for the mission. The incumbent is responsible for the installation of mobile devices and telework equipment and training of personnel in its use. The incumbent is also responsible for all hardware and software utilities for facilitating mobile and remote connectivity and access

Required Qualification & Experience

Requirements:

EXPERIENCE:  At least three years’ experience in providing technical services and support in the use of mobile, virtual, or telepresence technologies in an enterprise environment is required.

JOB KNOWLEDGE:  Knowledge of mobile device platforms and hardware is required.  Knowledge of Windows operating system support and troubleshooting procedures is required. Basic knowledge of Local Area Network (LAN) and Wide Area Network (WAN) topology, operations and communications is required.

Education Requirements:

Completion of secondary education is required. Completion of technical training course in the field of information technology such as computer applications, networking or telecommunications technologies is required.

Evaluations:

These may be tested (Language, Skills and Abilities)

LANGUAGE: Good Working Knowledge speaking/reading/writing English is required. Fluent speaking/reading/writing Nepali is required.

Please specify in your application your level of proficiency in ALL languages listed above.

SKILLS AND ABILITIES: Ability to use Windows based computer applications is required. Must be familiar with Windows, iOS, and Android platforms.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

Benefits will be explained during job offer.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

COVID-19 Requirements for Eligible Family Members
As required by Executive Order 14043, Eligible Family Members who will be employed on a Family Member Appointment (FMA) or a Temporary Appointment (TEMP) are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected for the position, the agency will provide you additional information regarding what information or documentation will be needed and how you can request a medical or religious accommodation.

Eligible Family Members who will be employed on a Personal Services Agreement and compensated under the USG pay plan will be required to attest to their vaccination status using the Vaccine Attestation Form. If you are not fully vaccinated or decline to provide this information, you will be required to demonstrate proof of a negative COVID-19 test completed within 72 hours of entry to a Mission facility and comply with enhanced COVID-19 mitigation protocols. If selected for the position, the agency will provide you additional information regarding these requirements.

COVID-19 Requirements for Local Candidates
Candidates who will be employed on either a Personal Services Agreement or a direct hire appointment and compensated under the Mission’s Local Compensation Plan will be required to follow all Mission COVID-19 policies applicable to Locally Employed Staff. If selected for the position, the agency will provide you additional information regarding these requirements.

How to Apply

All candidates must be able to obtain and hold a security clearance.

Applications must be completed and submitted through Electronic Recruitment Application (ERA).Applicants must address each required qualification with specific information supporting each item. Failure to do so will result in a determination that the applicant is not qualified.

To apply, please click the “APPLY TO THIS VACANCY” button, create or log-in to your ERA account and begin the application process.

For information on ERA and detailed instructions on how to apply, please visit the ERA information page in our internet site below:

ERA information page-Internet site:

https://np.usembassy.gov/jobs/

Paper or e-mailed applications are not accepted.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

Please provide the required documentation listed below with your application:

Copy of Citizenship
Residency/Work Permit (If applicable)
Education Transcript
Vocational/Technical Training Certification
List of References
DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (This is applicable to EFM applicants who claim status as a preference-eligible U.S. Veteran)
SF 50 (This is applicable to EFM applicants only)
Other Documents
Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

Thank you for your application and your interest in working at the U.S. Mission in Kathmandu, Nepal.

APPLY NOW