Sr. HR Advisor

Mercy Corps

Mercy Corps is an international, non-governmental humanitarian relief and development agency that exists to alleviate suffering, poverty and oppression by helping people to build secure, productive and just communities. Mercy Corps was established in 1979, and has headquarters in the USA and UK. Since 1979, Mercy Corps has worked in over 100 countries. Mercy Corps currently works in 41 countries…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary Competitive /
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    Job Level : Senior Level
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    Job Experience : 10 Years
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    Job Qualification : Bachelor
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    Posted Date : Mar 07, 2021

Job Description

General Position Summary

The STA / Temporary Senior HR Advisor is responsible to support the Country Director and HR lead in Nepal for a variety of aspects of Human Resources of Mercy Corps Nepal. This STA is designed specifically to lead and support strategic reforms for the HR department in Nepal, in close conjunction with the HR country lead, Country Director, and senior management team. Examples of these strategic reforms include salary grade scale revisions, annual performance evaluation processes and training, supervisor training, and the GDI diagnostic process. Full scope of work for these strategic reforms are included below under essential job responsibilities. The MCN HR Officer will work closely with this STA role to lead and support various initiatives as needed.


Strategy and Vision

  • Support the Country Director and HR Officer to set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
  • Support the Country director to review the HR Department structure for the long
  • Identify weaknesses in the current HR system. Advise on outstanding issues and assist in designing and implementing, as required.
  • Support the required department on the system set up and structure

 Benefits and Compensation Management

  • Coordinate and monitor the review of compensation and benefits package of national staff to ensure equitable, consistency, fairness and competitive remuneration system.
  • Lead salary scale realignment and ensure salaries and benefits adhere to the new Mercy Corps Nepal salary scale and standing protocols of the national labor law
  • Proceed with job classification and set compensation levels while updating the national salary scale.
  • Revise the National Staff Handbook as per the change in the national staff benefit and compensation.

Performance Management and Career Development

  • Revise and update the national staff performance management matrix by setting the parameters and developing guidelines.
  • Ensure team members and their supervisors understand the importance of performance evaluations and ensure its accurate and timely completion.
  • In coordination with the HR officer, conduct a training session on performance management to all staff and one separate session only for supervisors.
  • Summarize opportunities and processes for professional development within Mercy Corps Nepal and help to clarify processes for access to support for these opportunities; support awareness raising session for staff

 Recruitment and Hiring

  • Revise hiring procedure, helping to enhance and improve the process guidance, and ensuring all procedures and policies are in compliance with the required protocols. Develop guidance documents for hiring managers and standard training for new hiring managers.
  • Follow through on developing and implementing consistent systems of new staff induction, and service requests between HR and other departments.
  • In partnership with the HR officer, develop a comprehensive recruitment strategy resulting in Mercy Corps’ ability to hire top local talent and develop a guideline for internal hiring
  • Build out Mercy Corps Nepal’s HR handbook to align with the new MCG Equitable Compensation guidance, such as for promotions, interim and acting roles.
  • In coordination with the HR officer, conduct a session with the country SMT on updated recruitment policies and strategies.

 HR Legal Aspect

  • In close coordination with the HR officer and lawyer, ensure that Mercy Corps’ Nepal staff regulations, contracts, documentation, policies and procedures are in line with the laws of the Nepal Government and in compliance with Mercy Corps and Donor regulations

 Team Management

  • Assisting the program team and departments to understand their roles and responsibilities in terms of interaction with the Human Resources department include training, regular coordination meetings, problem solving and necessary planning activities to ensure effective and timely program implementation.
  • Analyze and suggest a proper structure for the support functions. Ensure they are clear in terms of reporting lines.
  • Work with relevant supervisors and line managers to ensure that the position descriptions of the staff are reflecting their work and are updated


  • In collaboration with the GESI Team, provide support on the Gender Diversity and Inclusion initiatives.
  • Ensure proper integration of GESI aspects into department/ program planning and implementation
  • Ensure all HR activities adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standard


  • Review STA workplan and propose feasibility of the tasks proposed; suggest opportunities to engage consultants or other support strategically as needed
  • Review HR documentation with a lens to local partner support, and recommend ways to share our materials with local partners to support their capacity development. Collaborate closely with the Partnership Manager.
  • Review HR documentation with a lens of what should appropriately be translated into local languages. Collaborate with Nepal HR lead for ensuring translation and dissemination.

Supervisory Responsibility: HR Officer

Reports Directly to: Country Director

Works Directly with: Country SMT, HR lead, Country Finance, Operations, Global HR team and Country Program team.

Required Qualification & Experience

Knowledge and Experience

  • 7-10 years’ field experience in HR with INGOs with supervisory responsibilities.
  • Demonstrated understanding and experience working in complex environments and multi-program structure
  • Demonstrated experience leading key strategic HR reforms
  • Knowledge of current trends and practices in HR
  • Experience in analysis of HR data, on- the – ground HR thinking and strategic decision making
  • Experience of successful HR System setting
  • Demonstrated attention to detail, following procedures, meeting deadlines and problem-solving independently and cooperatively.
  • Knowledge of Mercy Corps systems and procedures preferred
  • Solid knowledge of donor regulations (USAID, DFID) a strong added advantage.
  • Excellent negotiation and representation skills.
  • Effective organizational, prioritization and result management.
  • Excellent verbal and written English skills required.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

The successful HR Advisor will be good at problem solving and have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training and mentoring capacity, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

How to Apply

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