Seller Compliance Manager

Daraz

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary Negotiable / Monthly
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    Job Level : Mid-Level
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    Job Experience : 3+ years
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    Job Category Sales and Marketing
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    Job Qualification : Master
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    Posted Date : Feb 01, 2022

Job Description

The Marketplace team at Daraz manages the complete journey, experience, performance, and engagement of marketplace sellers for Daraz. We are seeking a talented team lead with strong analytical skills to support the compliance function regionally in order to build the right systems and processes for compliance.

  • Review and enforcement of standardized policies and guidelines across countries.
  • Set up strong compliance measures across countries to minimize policy breaches and identify gaps.
  • Run Bi-weekly Seller scorecard and indemnify the sellers on the order limits
  • Finalize the Financial Indemnifications as per payment cycle
  • Handle Growth Centre in Seller Centre
  • Handle Seller Appeals and Claims for financial and non-financial indemnifications
  • Build clear education plans for sellers in order to combat education gaps
  • ​Work with product and data teams to launch smart systems to identify fraudulent behavior

Required Qualification & Experience

  • Bachelors/Masters in any field (CA/ ACCA / Engineering preferred)
  • 3 plus years of relevant professional experience
  • Strong verbal and written communication skills
  • Proficient in Excel (pivot tables, graphs, formulas, etc.)
  • Comfortable working cross-functionally with Product and Data teams
  • Adapts well to fast-paced working environment

 Importantly, we look for someone who will live by our values that define every thing we do:

  • Continuously Innovative
  • Generosity of Spirit
  • Deliver on our Promise
  • Make It Personal

Benefits

  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)
  • Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

How to Apply

To Apply please “CLICK HERE”