Operations Project Manager


Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary Competitive /
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    Job Level : Manager
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    Job Experience : 2 + Years
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    Job Category Admin & Management
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    Job Qualification : Bachelor
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    Posted Date : Apr 10, 2021

Job Description

Job Description

  • Work with the Heads of functional departments to initiate, plan and execute growth plan projects.
  • Work on clear and impactful projects to improve operations, our partners and Customer experience.
  • Coordinate and follow up with functional teams to ensure that all projects are delivered on-time, within scope and within budget.
  • Identify bottlenecks in interdepartmental processes and improve/streamline those processes.
  • Track project progress; identify, report and resolve issues and risks in order to launch initiatives on time and smoothly.
  • Identify new areas of growth or service improvement.
  • Work with our international teams to learn and implement best practices.
  • Challenge the status-quo such as current systems and processes to identify short- and long-term improvement opportunities.
  • Report and escalate issues / problems to management as needed.
  • Drive collaboration and positive relationships between functions within Daraz in order to meet common business goals.
  • Identify, secure and manage the resources required to execute projects
  • Maintaining & improving main KPIs: success rate, E2E lead times, cost optimization, reducing the business losses and enhance customer/seller experience.
  • Examples of projects might include setting up markets for e-commerce services, introducing new channels for platform sales, customer/seller experience, expansion of offline network, introduction of new systems and processes etc.


  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

Required Qualification & Experience


  • Minimum Bachelor’s Degree with minimum 2 years’ experience in relevant field.
  • Proactive and able to work both independently and within a team.
  • Proven negotiation skills, influencing abilities and strong numerical and analytical ability.
  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
  • Demonstrated ability of excelling in fast-paced, changing and ambiguous environments and work under high pressure.
  • Working knowledge in Excel and MS Office package.
  • Ability to mentor, coach and act as a knowledge resource to other employees.
  • Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.

Importantly, we look for someone who will live by our values that define everything we do:

  • Customer commitment
  • Teamwork
  • Embrace change
  • Integrity
  • Ownership

How to Apply

To apply, please CLICK HERE