UNICEF works in the world’s toughest places to reach the most disadvantaged children and adolescents – and to protect the rights of every child, everywhere. Across more than 190 countries and territories, we do whatever it takes to help children survive, thrive and fulfill their potential, from early childhood through adolescence. The world’s largest provider of vaccines, we support child…
Job no: 552690
Contract type: Temporary Appointment
Duty Station: Kathmandu
Categories: Information Communication Technology
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, result
The ICT Associate reports to the ICT officer. UNICEF Nepal has around 300+ staff member/consultants based in Kathmandu country office and three zonal offices outside Kathmandu valley. ICT unit manages Shared Services Center using Microsoft Platform in UN House, Lalitpur and manages three LIGHT enabled zone offices. The incumbent is responsible for implementing and maintaining the ICT infrastructure, administration, and business support to ICT operations in close coordination with different programme sectors, service-providers and partners from inside and outside the organization. ICT Associate is also responsible for technical oversight of innovation group on programme projects along with ICT officer.
Summary of key functions/accountabilities:
Under the direct supervision of ICT Officer on daily work and technical oversight of Innovation team on programme projects, the ICT Associate assists Country Office with the identification, assessment and implementation of ICT integration into UNICEF programmatic support which includes but not limited to internal capacity, Technology for Development related projects, engaging with key partners, preliminary identifying potential technology available in the market locally to maximize the scaling up and roll out of programmatic initiatives/activities
1. Timely and effective support is provided on improvement of ICT systems/services and opportunities for innovative use of technology in programme interventions are effectively harnessed.
2. Timely Guidelines and Strategy Implementation of and operational support UNICEF Cyber / Information Security program
3 Timely support and technical assistance provided to clients in the area of Technology for Development and work with stakeholders to on standards, procedures and partnerships for T4D projects to be adopted
4. Research and knowledge management in the area of Technology for Development
5. Under the framework of Digital Transformation initiative, all component of the Enterprise Content Management are adequately/efficiently supported.
6. Provide help, support and assist with capacity building and knowledge management:
7. Assignments of additional duties and responsibilities are effectively performed
To qualify as an advocate for every child you will have…
Computer related certification in A+, ITIL Foundation Certification or equivalent customer support certification is an asset.
Experience required in providing assistance to users on ICT products and services and use of applications and diagnostic tools.
Practical experience and working knowledge of various computer platforms and applications: Realtime information system like RapidPro, Ona, MS PowerBI etc, database systems, Microsoft Office product suites, Help Desk software, advanced PC/laptop/printer installation, configuration, troubleshooting and repairs.
Work experience in providing remote ICT support an asset
For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA).
The UNICEF competencies required for this post are…
To view our competency framework, please visit here.
Click here to learn more about UNICEF’s values and competencies.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Female candidates and candidates from under-represented ethnic groups are strongly encouraged to apply.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Advertised: Nepal Standard Time
Deadline: Nepal Standard Time