Digital Media Coordinator

Save the Children

Save the Children has been operating in Nepal since 1976. Our programs to improve the lives of children in Nepal are guided by the National Plan of Action for Children and the UN Millennium Development Goals. As the largest child-focused organization in the Nepal, we cover a wide geographical area with multiple programs that support our vision for all children…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary Negotiable / Monthly
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    Job Level : Mid-Level
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    Job Experience : 3+ years
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    Job Category NGO | INGO | Charity
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    Job Qualification : Master
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    Posted Date : Nov 16, 2022

Job Description

Save the Children believes every child deserves a future. In Nepal and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and future we share. Save the Children expects that anyone associated with it abides by its Safeguarding and other Zero Tolerance Policies.

The post holder is to take responsibility and ownership of Save the Children in Nepal online presence and brand, under the guidance of Communications and Behavior Change Campaign Manager. This will consist of managing social media accounts, updating and maintaining the organization website, creating and implementing a digital media strategy, reporting on the analytics of the organization’s online platforms, and communicating with supporters/donors and other stakeholders through the organization’s online channels. This role has a cross-departmental deliverables coming from the Media and Communications, Advocacy, and Resource Mobilization units.

Key Responsibilities 

Specific Duties:

Manage Save the Children’s website

  • Update content on as needed to make sure it is accurate and timely, and to establish the website as a good and credible resource on children’s rights
  • Add new pages or sections, or redesign existing ones, for special campaign or global moments (or as needed), national moments, festivals, events etc
  • Respond politely to messages or emails sent through the website; manage harsh comments, criticisms and trolls in consultation with Communications and guided by SC’S Ethical Standards and Child Safeguarding

Manage Save the Children’s social media accounts

  • Create and implement a content plan and strategy for Save the Children’s social media accounts (Facebook, Linkedin, Tiktok, Twitter, Instagram, YouTube)
  • Create social media content such as social media cards, cover photos, GIFs,
  • Update content on social media accounts, whether by schedule or immediately (in the case of relevant breaking news or developments)
  • Respond to queries or request coursed through social media accounts
  • Regularly monitor online trends or phenomena that can be used as conversation starters or hooks for online content.
  • Maintain online supporter groups such as Red Alert
  • Identify and use tools or innovations to maximize online visibility and help us reach our target audience
  • Report regularly on the analytics (reach, engagement, ) of Save the Children’s social media accounts
  • Coordinate with regional and global media communications units for online content that can contribute to regional of global


  • Deliver results in line with Terms of Reference agreed with Line Manager prior to onboarding and maintains the reputation of Save the
  • Comply with Save the Children policies and practice with respect to Child Protection, Code of Conduct, health and safety, equal opportunities, and other relevant policies and
  • Be responsible for the security of all staff; ensure that the safety, health, and wellbeing of staff are ensured and staff management and other processes and policies reflect Save the Children’s principles of equity and fairness
  • To perform such other responsibilities as agreed with line manager

Required Qualification & Experience

  • Minimum Master’s degree in relevant subject
  • At least 3 years’ experience in online media management or public relations
  • Excellent command of English and Nepali
  • Strong understanding of the Nepali media landscape (online, informal influencers and in print and broadcast)
  • Excellent IT skills

How to Apply

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.


All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.