Genese Solution Pvt. Ltd
Genese Solution Pvt. Ltd is a leading IT Consulting Multinational Company. We have our Head office in the United Kingdom and branch offices across six different global locations namely India, Nepal, Pakistan, Bangladesh, and Australia. Our primary area of expertise is in Cloud Computing and we sell services of Amazon Web Services, Google Cloud Platform, Microsoft Azure, Digital Ocean, Alibaba Cloud…
Customer Support Engineer will fill in the technical connection between customers and our product teams. S/he will be expected to collaborate with the product, and engineering team to find solutions and communicate the customer’s needs.
Customer Support Engineer will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation. S/he will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation. Our team is focused on the customer and s/he will help drive the success of our products and services by understanding and advocating for our customers’ issues.
Roles and Responsibilities
What We Offer
Task Related and Certifications (people management -/ domain in depth/ process knowledge – process optimization (ticketing)
Competencies and Soft Skills
Suitable candidates meeting the above criteria are requested to send their CV and cover letter to email@example.com
Only shortlisted candidates will be invited for the further selection process. You are requested to clearly mention the position you are applying for in the subject of the email.