Customer Service Specialist

BM Nepal Pvt. Ltd (Subsidiary Company of Bookmundi)

B.M. Nepal Pvt. Ltd. is located in Lainchaur, Kathmandu and is a Business Process Outsourcing (BPO) and software development company working on international clients’ high-profile web applications. We among others work together with one of the world’s largest travel applications, making sure that they stay ahead in an internationally competitive landscape. One of our clients is Bookmundi ApS, a Denmark-based…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 2 openings
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    Salary Negotiable / Monthly
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    Job Level : Mid-Level
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    Job Experience : 1+ Years
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    Job Category Customer Care & Service
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    Job Qualification : Bachelor
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    Posted Date : Aug 28, 2022

Job Description

Customer Service Representative:

Are you looking for an exciting and challenging position, helping customers to travel around the world? If yes, join our busy, dynamic, fun, and customer-centric service team.

You’ll be communicating a lot in both written as well as verbal English, so your English proficiency would need to be outstanding. Aside from doing customer service, you’ll be participating in various ad-hoc-based tasks and projects within the organization. B.M. Nepal Pvt. Ltd.

Required Qualification & Experience


  • Language. 100% proficient in written and verbal English.
  • Computer literacy. Experience working with a laptop and email programs like, Gmail, etc.
  • Reliability. You appreciate routines but also welcome new challenges.
  • Initiative. You are not afraid of grabbing the phone and solving a task with a customer.
  • Detail-oriented. A structured and detailed approach to tasks and also in your written English.
  • Team player.


  • Bachelor’s Degree in Management or a related discipline.
  • Freshers are also highly encouraged to apply.


  • Grow as a person through exposure to global culture
  • Potential for career advancement
  • Be part of an amazing and passionate team of young programmers
  • Five days’ work week with 40 hours a week
  • Attractive salary packages based on your qualifications and experience
  • Medical and accidental insurance
  • Festival Allowance
  • Sponsored healthy lunch at the office
  • Employee referral programs

How to Apply

Interested candidates with good written and verbal English are only encouraged to apply.


Interested candidates are requested to send their resumes and cover letter to by 7th September 2022.