Assistant Manager- QA

Daraz

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household…

Job Information

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    Duty Station Kathmandu
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    Type of Appointment Full time
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    No. of Openings 1 opening
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    Salary Competitive /
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    Job Category Admin & Management
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    Job Level : Mid-Level

Job Description

  • Responsible for defining QA strategy, approach and execution in development projects
  • Responsible for leading and directing the QA leadership team
  • Ensuring that the teams adhere to the principles, guidelines and best practices of the QA strategy as defined
  • Building and maintenance of quality standards
  • Monitoring of all the QA activities, test results, root cause analysis and identifying areas of improvement, implement steps required to improve the processes
  • Ensure the proper usage of available tools to gain the maximum benefit of the QA effort.
  • Manage training and continuous learning of QA staff by means of meetups
  • Direct the development of the QA strategy, methodology, discipline and framework. driving and improving the QA team
  • Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly
  • Be an advocate of quality assurance, continuous improvement and industry recognized best practices
  • To motivate a team, recognize good talent and bring out the best out of each individual
  • To communicate with all levels of management and peers within the organization
  • To participate in designing the call monitoring formats and suitable quality standards
  • To use quality monitoring data management system for compiling and tracking performances at team and individual levels
  • To prepare and analyze internal and external quality reports and managing the staff reviews
  • Supervise the creation, implementation and adjustment processes of quality assurance goals, objectives and procedures

Benefits

  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Rigorous training and exposure in team management, leadership, online marketing, business analytics and operations
  • Five days working week (Monday to Friday)
  • Benefit Package: Social Security Fund, Fuel Expenses, Employee Discount Voucher, Mobile top ups and data pack, Accidental Insurance, Medical Insurance, Full annual health check-up

Required Qualification & Experience

  • Bachelor/ Master’s Degree in Management or equivalent with minimum 2 years of experience in relevant field
  • Work exposure in multinational company will be an extra advantage.
  • Must be Analytical, numbers orientated, results orientated
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills

How to Apply

Interested candidates are requested to click on the mentioned link to apply https://bit.ly/39OD2Yi